Service · Retail · Ipswich · Brisbane

Retail loss prevention that works the back-of-house, not just the door.

In-store officers, back-of-house audits, written shrinkage reporting. Designed for retailers who already know external theft isn't the whole story.

Request a quote Call 0414 829 850

Tupper Security provides retail loss prevention and asset protection across Ipswich, Booval, Brisbane and South-East Queensland retail. We staff in-store loss prevention officers, run back-of-house audits, deliver written shrinkage reporting, and cover after-hours retail premises through mobile patrols and alarm response. Tupper holds QLD Security Firm Licence (Class 1) #4572076.

What we cover

  • In-store loss prevention officers — uniformed or plain-clothes. Floor-walking, register oversight, fitting-room cover, exit screening.
  • Back-of-house audits — staff-area, stockroom, dispatch and waste-stream audits. Reconciled against POS, stock and refund data.
  • Shrinkage reporting — written shift reports plus monthly trend roll-ups. Designed to be read by retail managers, not just security.
  • After-hours asset protection — overnight patrols, alarm response, and lockup verification on retail premises.
  • Peak-period uplift — school holidays, Black Friday, Boxing Day, stocktake. Booked in advance, scaled back when the peak ends.

Where loss prevention earns its place

  • Centre tenants — Riverlink, Booval Fair, Ipswich Riverlink Plaza retailers running peak-period uplift or year-round cover.
  • Brisbane Road retail strip — independents and franchise stores in Booval and Bundamba.
  • Standalone retail — automotive, electronics, fashion, liquor — categories where shrinkage exceeds 1.5% and external + internal theft are both real factors.
  • Multi-store operators — area managers wanting consistent reporting across stores rather than store-by-store opaqueness.

Internal vs external — where the loss actually is

Industry shrinkage data consistently puts internal theft and process failure ahead of external theft as the bigger contributor to total loss. A loss prevention program that only covers the front door treats the smaller half of the problem. We design programs that look both ways — uniformed cover where deterrence works, plain-clothes observation where it doesn't, and back-of-house audits to find the patterns that don't show up on the floor.

What you get in writing

Every shift produces a written report — incidents, observations, hot-spot patterns, recommended changes to layout, signage or process. Monthly summaries roll up the period and call out trends worth acting on. Reports are written for retail and area managers to use directly, not as a security artefact that gets filed and forgotten.

Pairs well with

Loss prevention is most effective as part of a stack — in-store cover during trading hours, CCTV aligned to POS and exit lines, and overnight patrols plus alarm response for asset protection out of hours. See how loss prevention is priced →

Frequently asked

Both, depending on what the store needs. Uniformed officers are deterrent-led — visible at the door, walking the floor, present at the registers. Plain-clothes officers focus on observation and apprehension where deterrence isn't getting the result. Most stores run a mix.
Yes. Internal shrinkage is usually a bigger problem than external — staff theft, supplier short-counts, voided transactions, refund fraud. We run scheduled and unannounced back-of-house audits and reconcile against POS and stock data. Front-of-house cover alone misses where most retail loss actually happens.
Written reports after each shift covering incidents, observations, hot-spot patterns, and recommended changes. Monthly summaries roll up trends across the period. Reports are designed to be read by retail managers and area managers — not just security people.
Yes. Peak retail periods need uplift cover, often more than a normal week's shift count. We can scale officer numbers for school holidays, Black Friday/Boxing Day, late-night trading, and stocktake — and pull back when the peak is over. Booked in advance, not on-the-day.

Get a quote for retail loss prevention

Free in-store walk-through. We meet you in the store, look at where shrinkage is concentrated, and quote against your actual category, footprint and trading hours. Request a quote → or call 0414 829 850.